Home » Service

1.Customer inquiry

Send all information and requirements to us

2.Reply

(1)Reply via email
(2)Reply via social chat software (whatsapp, skype,wechat,etc.)
(3)Reply via telephone

3.Preparation before placing order

1,Confirm quotation content
2,Arrange company visiting if needed

4.confirm order

1,confirm payment terms
2,confirm lead time
3,confirm production requirement
4,Deposit confirmation

5.Production

After receiving the deposit or L/C, the factory starts production

6.Quality control

1, quality inspection
2,arrange quality inspection by third party if needed

7.Shipment

1,balance confirmation
2,start packing
3,Labelling shipping marks
4confirm the consignee information
5,contact the logistics and arrange the delivery

8. logistics tracking

1, follow up logistics information and inform the customer
2,send essential documents to customer
3,confirm the goods have been received

9. Customer Feedback

1, send questionare after 15 days of use
2, timely feedback the customer evaluation

10. further cooperation

1, after sales service provided, quick response within 24 hours
2,new products recommended

Contact us

Tel: +86-13906163309/+86-13906163309   
Address: Production Base: No.36, Xinhua Road, 737100,Jinchang City, Gansu Province, China.

Contact us

Contact us